• Seller: the website owner who receives the order for purchase.
  • Buyer: the person or organization placing the order for goods or services from the seller.
  • Goods/Services: products ordered by the buyer from the seller.


Payment is required upon completion of an order. If payment is not received or declined, no items will be delivered and ownership of any items is forfeited. We accept major credit cards (Visa, Mastercard, Discover, American Express) and PayPal.

Shipping Policies

Once payment is complete, files can be downloaded instantly or Some files are avaliable for download in 24 hours from the Test Banks Exam website. A confirmation message with download links will be sent to your email. Download links do not expire, but it’s recommended to keep a copy of the email message.

Refund/Return Policy

Refunds are available if you have not received or downloaded the test bank/solutions manual or if there’s a major defect with the file(s). You cannot request a refund if you’ve previously returned a product from  Shop or if requesting a refund for multiple items. Please see our refund policy for more detailed information.


Please submit any complaints about items to our support team via

Terms and Conditions

These billing terms and conditions may change at any time. By using this website or placing an order, you indicate agreement with these terms and conditions.

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