Managing Human Resources 8th Canadian Edition By Monica Belcourt – Test Bank
Chapter 07
Indicate whether the statement is true or false.
1. Behaviour modification seeks to gradually shape trainee behaviour using reinforcement.
a. True
b. False
2. Most organizations choose and implement training programs based on their overall strategic objectives.
a. True
b. False
3. Apprenticeship programs are an extension of OJT that provide on- and off-the-job instruction.
a. True
b. False
4. The systems approach to training includes four phases: job analysis, job design, implementation, and evaluation.
a. True
b. False
5. Trainee readiness refers to both maturity and experience factors in a trainee’s background.
a. True
b. False
6. Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.
a. True
b. False
7. Training plays a central role in strengthening the competencies that give organizations their competitive advantage.
a. True
b. False
8. Although important in determining training program success, organizations conduct a needs assessment less than half the time before initiating a training program.
a. True
b. False
9. Classroom instruction is cost-effective because it allows the maximum number of trainees to be handled by the minimum number of instructors.
a. True
b. False
10. Person analysis involves determining what the content of the training program should be, based on a study of the tasks or duties involved in the job.
a. True
b. False
11. Trainees are better able to learn if they can connect the new material with things that are already familiar to them.
a. True
b. False
12. By increasing the anxiety of new employees, orientation efforts are more likely to be successful due to the effort/anxiety curve.
a. True
b. False
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