Management Skills For Everyday Life 3rd Edition by Paula Caproni – Test Bank

Management Skills For Everyday Life 3rd Edition by Paula Caproni – Test Bank

CHAPTER 7
MANAGING CULTURAL DIVERSITY

MULTIPLE CHOICE

1. Effectively managing diverse human resources contributes to an organization’s effectiveness by _____.
a. increasing positive publicity
b. helping the organization recruit and retain good employees
c. improving problem solving and decision making within the organization
d. all of the above (Recall, Easy)

2. According to researchers Robin Ely and David Thomas, which of the following perspectives toward diversity is likely to lead to bottom line results?
a. integration and learning (Recall, Easy)
b. access and legitimacy
c. discrimination and fairness
d. multicultural mainstreaming

3. A company believes that the best way to leverage the diversity in the organization is to make sure the company hires people based on the demographic groups the company serves is using a/an _____________________ perspective.
a. access and legitimacy (Recall, Difficult)
b. discrimination and fairness
c. integration and learning
d. multicultural mainstreaming

4. According to researcher Lawrence Hirschfield ______.
a. when we categorize someone into a racial group, we are using primarily objective criteria that reflects biologically coherent populations
b. there is as much genetic variation within racial groups as between them (Recall, Moderate)
c. both a and b
d. none of the above

5. According to researchers Candace West and Don Zimmerman, “gender” refers to _____.
a. the roles men and women take as a consequence of social expectations (Recall, Moderate)
b. physical differences
c. objective categories that provide criteria for determining who will make the best doctors, nurses, managers, and secretaries
d. none of the above

6. According to the textbook, which of the following is not among the problems that result from stereotyping?
a. We see people within a category as more similar than they really are.
b. We see people from different groups as more different than they really are.
c. We fail to see many other factors that make up our essence as human beings.
d. They are all among the problems that result from stereotyping. (Recall, Moderate)

7. When we assume that demographic categories are based on cultural meaning systems, we assume _____.
a. people develop cultural identities through teachings and others’ expectations
b. cultural identity influences one’s self-concept
c. cultural meaning systems are often taken for granted
d. all of the above (Recall, Moderate)

8. According to the textbook, the most important cultural knowledge that is that which cultural group believes will help members solve two fundamental problems of survival _____.
a. internal integration and external adaptation (Recall, Difficult)
b. external integration and internal adaptation
c. individuation and socialization
d. meaning and lack of meaning

9. If I emphasize taking care of myself and making my own decisions, I am likely to be from a culture that emphasizes _____.
a. counterdependence
b. interdependence
c. independence (Recall, Moderate)
d. co-dependence

10. A society in which people earn status primarily through family, age, social connections, or the class into which they were born is called _____.
a. a familial-induction society based culture
b. an ascription-based culture (Recall, Moderate)
c. an achievement-based culture
d. an independent culture