International Management Culture Strategy and Behavior 10th Edition By Luthans – Test Bank

International Management Culture Strategy and Behavior 10th Edition By Luthans – Test Bank

Chapter 06
Organizational Cultures and Diversity
True/False Questions
1. Diverse and global teams are one of the most consistent sources of competitive advantage for any organization. Answer: True
Feedback: According to many international consultants and managers, diverse and global teams are one of the most consistent sources of competitive advantage for any organization.
AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Managing Culture and Diversity in Global Teams
2. Andre Laurent’s research found that cultural differences actually are more pronounced among foreign employees working within the same multinational organization than among personnel working for firms in their native lands.
Answer: True
Feedback: Andre Laurent’s research supports Hofstede’s conclusions. He found that cultural differences are actually more pronounced among foreign employees working within the same multinational organization than among personnel working for firms in their native lands. AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Interaction between National and Organizational Cultures
3. To manage a global team, international managers must take into consideration three factors:
culture, communication, and trust.
Answer: True
Feedback: To manage a global team, international managers must take into consideration three factors: culture, communication, and trust.
AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Managing Culture and Diversity in Global Teams
4. At Deloitte, training employees to trust and harness the benefits of global, diverse teaming starts at the intern level.
Answer: True
Feedback: At Deloitte, training employees to trust and harness the benefits of global, diverse teaming starts at the intern level. Through Deloitte’s Global Project Challenge, interns crosscollaborate with other Deloitte employees across the world to solve real business problems. AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Managing Culture and Diversity in Global Teams
5. At Deloitte, employees are trained to adapt to the cultural differences that their globally located leaders exhibit.
Answer: False
Feedback: At Deloitte, leadership is trained to adapt to the cultural differences that their globally located employees exhibit. Leveraging the experiences of one of their global teams, the company conducted a three-month study into how cultural dynamics impact performance and success. AACSB: Diversity
Bloom’s: Understand
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 2 Medium
Topic: Managing Culture and Diversity in Global Teams
6. Being consciously aware of the way that teammates communicate can increase the chances of success for the team.
Answer: True
Feedback: Being consciously aware of the way that teammates communicate can increase the chances of success for the team. Communicating without face-to-face interaction can have its drawbacks. AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Managing Culture and Diversity in Global Teams
7. Kirkman and colleagues concluded that “working virtually increases team process losses associated with stereotyping.”
Answer: False
Feedback: Kirkman and colleagues concluded that “working virtually can reduce team process losses associated with stereotyping, personality conflicts, power politics, and cliques commonly experienced by face-to-face teams. Virtual team members may be unaffected by potentially
divisive demographic differences when there is minimal face-to-face contact.”
AACSB: Diversity
Bloom’s: Understand
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 2 Medium
Topic: Managing Culture and Diversity in Global Teams
8. In the United States, companies tend to reach out to the government for assistance when finances are pressured.
Answer: False
Feedback: In the United States, jobs are often cut when finances are pressured, whereas in France, companies tend to reach out to the government for assistance.
AACSB: Diversity
Bloom’s: Remember
Learning Objective: 06-01 DEFINE exactly what is meant by organizational culture, and discuss the interaction of national and MNC cultures.
Level of Difficulty: 1 Easy
Topic: Interaction between National and Organizational Cultures